Privacy Policy

Introduction

Ahlesa Textile Manufacturers (Pty) Ltd (“Ahlesa”, “we”, “us”, or “our”) respects your right to privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African data protection laws.
This document outlines our practices regarding the collection, use, and protection of your personal data, along with important legal disclaimers regarding the use of our website.

Accuracy of Information

While we strive to ensure the accuracy and timeliness of all content on our website—including product descriptions, pricing, and availability—Ahlesa cannot guarantee its completeness or error-free nature.
Product images are for illustrative purposes only; actual colours or appearances may vary due to screen settings or manufacturing variations.
We reserve the right to correct any errors, inaccuracies, or omissions and to update information without prior notice.

What Personal Information We Collect

We may collect the following types of personal information:

• Full name
• Contact details (email address, phone number)
• Billing and delivery address
• Payment details (handled by a secure third-party gateway)
• IP address, browser, and device information
• Any information you provide via our contact form or customer service channels

How We Use Your Information

Your personal data is used to:

• Process and deliver your orders
• Provide customer support and respond to enquiries
• Send order updates or promotional content (if you opt in)
• Comply with legal obligations
• Enhance and personalise your website experience

Payment Security

All payment transactions are handled by a secure third-party gateway.
We do not store or have access to your credit/debit card information.

Cookies and Analytics

We use cookies and similar tracking tools to:

• Improve your browsing experience
• Analyse site traffic and usage patterns

You may disable cookies via your browser settings, but this may impact site functionality.

Data Sharing

We do not sell or rent your personal information. Your data may be shared with trusted third parties such as:

• Delivery and logistics providers
• Payment processors
• IT and website service providers

All third parties are contractually bound to maintain the confidentiality and security of your information.

Your Rights Under POPIA

You have the right to:

• Access your personal information
• Request correction or deletion
• Object to processing
• Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, contact us:
Email: sales@ahlesa.demoserverdevop360.com
Tel: 021 577 2270

Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy or as required by law.

External Links

Our website may contain links to third-party websites for your convenience.
Ahlesa Textile Manufacturers has no control over and assumes no responsibility for the content, privacy practices, or operations of external sites. Access to such links is at your own risk, and inclusion does not imply endorsement.

Intellectual Property

All content on this website—including text, images, graphics, logos, and software—is the property of Ahlesa Textile Manufacturers or its content providers and is protected by South African and international copyright laws.
Unauthorised use, reproduction, or distribution of any website content is strictly prohibited.

Limitation of Liability

Use of this website and any purchases made are at your sole risk.
Ahlesa Textile Manufacturers, its employees, directors, and affiliates will not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Use or inability to use the site
• Errors or omissions in content
• Products purchased via the site

This includes but is not limited to loss of profits, data, or other intangible losses.
Note: This limitation does not affect your statutory rights under the Consumer Protection Act (CPA) or other applicable South African laws.

Governing Law

This Privacy Policy and Disclaimer shall be governed by and construed in accordance with the laws of the Republic of South Africa.
Any disputes shall fall under the exclusive jurisdiction of South African courts.

Updates to This Policy

We may update this Privacy Policy and Disclaimer from time to time. All changes will be posted on this page with an updated effective date.

Contact Us

For any privacy concerns, legal enquiries, or requests related to this policy, please contact:

Ahlesa Textile Manufacturers (Pty) Ltd
Email: sales@ahlesa.demoserverdevop360.com
Tel: 021 577 2270
Address: 13 Neil Hare Rd, Atlantis Industrial, Cape Town, 7349, South Africa